Synchronizing Serena Business Manager [pre Sync 4.1] with HPE QC / ALM [pre Sync 3.5]

This section shows some common mappings between Serena® Business Manager standard task attributes and HPE QC / ALM standard task attributes.

Task mapping

Comment should not be used as a conflict notification policy, as the connector for Serena Business Manager does not support comments.

Strings

String attributes can be directly synchronized without a caster.

Here is a typical string mapping that could be used:

Serena Business Manager Attribute HPE QC / ALM Attribute
Title Summary
Description Description

Numeric attributes

Serena Business Manager provides 4 types of numeric attributes:

Fields based on the integer and float types can be directly synchronized without a caster.

Precision types are configured with a fixed number of decimal places, and while fields based on the precision type can be directly synchronized, numeric values may be altered to match the number of configured decimal places when they are being transferred between HPE QC / ALM and Serena Business Manager.

The summation type is used to define calculated, read-only fields. Since these are read-only, fields based on the summation type can only be directly synchronized from Serena Business Manager into HPE QC / ALM.

Date/Time attributes

Serena Business Manager provides 4 variations of date/time attributes:

Date and date & time fields can be synchronized directly without a caster.

Time only fields will contain numeric values between 0 and 86,400 (the number of seconds in a day) and can be directly synchronized.

Similarly, elapsed time fields will contain a numeric value measured in seconds and can be directly synchronized.

Single-select attributes

Due to functional limitations (see Limitations for Serena Business Manager section), single-select fields in Serena Business Manager are treated as read-only. Due to this limitation, single-select fields can only be synchronized from Serena Business Manager into HPE QC / ALM. Synchronizing to string fields in HPE QC / ALM will be the easiest, but more complex solutions can use techniques like scripting to map them into other types in HPE QC / ALM.

Boolean attributes

Boolean attributes in Serena Business Manager are assigned a type of binary/trinary. Due to similar functional limitations (see Limitations for Serena Business Manager ), binary/trinary fields in Serena Business Manager are treated as read-only, and hence can only be synchronized from Serena Business Manager into HPE QC / ALM. Synchronizing to string fields in HPE QC / ALM will be the easiest, but more complex solutions can use techniques like scripting to map them into other types in HPE QC / ALM.

Person attributes

Person attributes can be synchronized through a Person mapping caster. Person mappings will subsequently need to be defined between Serena Business Manager and HPE QC / ALM.

To use the person mapping, each attribute that has a person type needs to use a Person mapping caster, for example:

    <attribute-mapping>
        <attribute caster="person" id="OWNER"/>
        <attribute caster="person" id="BG_RESPONSIBLE"/>
    </attribute-mapping>

Here is a typical person mapping that could be used:

Serena Business Manager Attribute HPE QC / ALM Attribute
Owner Assigned To
Submitter Detected By